Leadership team Experienced leaders. Accountable delivery.

Our leaders have run large-scale programs at some of the most demanding technology organizations in the world. Today they bring that experience to every BMC engagement.

Portrait of Phaneendra Kollu
BMC IT Consulting Service

Technology Consultant

Phaneendra Kollu

Phaneendra is a Technology Consultant with more than 15 years of experience in technology. He designs, builds and modernizes enterprise systems for financial services, government and enterprise organizations.

  • 15+Years of experience in technology
  • End-to-endFrom architecture and roadmaps to hands-on delivery
  • Cloud + AIAzure, Kubernetes and AI-driven analytics

Phaneendra’s experience spans enterprise architecture, cloud platforms, application integration and AI-driven analytics. He has designed and delivered mission-critical systems for financial services firms, government agencies and enterprise organizations.

At BMC, Phaneendra helps clients turn complex business requirements into practical technology strategies and roadmaps. His work covers microservices and event-driven architecture, cloud-native platforms on Microsoft Azure, Kubernetes and containerized deployments, DevOps automation, high-scale application integration and intelligent automation.

Phaneendra pairs hands-on technical depth with clear communication. He mentors delivery teams in modern architecture patterns and engineering best practices, and he is passionate about using AI and emerging technology to build secure, scalable and future-ready solutions.

Areas of expertise
  • Enterprise architecture
  • Cloud platforms & Azure
  • Microservices & event-driven design
  • Kubernetes & DevOps
  • Application integration
  • AI/ML & predictive analytics
Portrait of Mark Broughton
BMC IT Consulting Service

Enterprise Transformation Consultant

Mark Broughton

Mark is a former IT Director at Cisco with more than 15 years of expertise in AI and IT operations and strategic planning. He has held strategic and operational roles at Apple, Oracle and Walmart.com.

  • $200M+Cost savings from a software management transformation at Cisco
  • 10xProductivity increase from the same program
  • 15+Years of expertise in IT operations and strategic planning

A highly accomplished AI, IT and business consultant, Mark has led organizations at world-class companies including Oracle, Walmart.com, Apple Inc. and Cisco Systems, driving transformational programs that improve productivity, efficiency and quality. His expertise spans IT operations, strategic planning and software project management.

As IT Director at Cisco from 2019 to 2023, Mark led a major software management transformation that achieved a tenfold productivity increase and generated more than $200 million in cost savings. Before that he served as Senior Manager of Production Support at Cisco from 2008 to 2019, and as Program Manager for Global Business Process Reengineering at Apple from 2005 to 2008. In these roles he implemented Agile frameworks, built robust project management practices and led global teams to consistent, high-impact outcomes.

Mark is committed to using his technical expertise, analytical insight and leadership to drive transformational change and operational excellence, helping organizations streamline operations, raise project success rates and realize significant cost savings.

Areas of expertise
  • Enterprise transformation
  • Business process re-engineering
  • Agile frameworks & PMO
  • IT operations & production support
  • Medicaid enterprise systems
  • AI & ML strategy
Portrait of Shridhar Malagi
BMC IT Consulting Service

Technology Consultant

Shridhar Malagi

Shridhar is an enterprise AI architect and data leader with more than two decades of technical and executive consulting experience. He takes enterprise transformation programs from discovery and blueprinting through to production at scale.

  • 20+Years of technical and executive consulting experience
  • Agentic AIRAG architectures and autonomous AI workflows
  • LLMs + AWSLangChain, Llama and vector databases on AWS

Shridhar works where business strategy meets systems architecture. He has secured and delivered flagship engagements for public sector and commercial clients, taking high-stakes digital initiatives from discovery and blueprinting through to scaled production.

He led the technical strategy that secured a $2 million modernization program for the South Carolina Medicaid system. For a leading Canadian fashion retailer, he led a three-year strategic digital technology contract, building, mentoring and directing a 21-member cross-functional engineering team and setting agile delivery standards and architecture governance across distributed environments.

Shridhar stays hands-on with the newest AI techniques: retrieval-augmented generation (RAG), agentic AI workflows, LLM orchestration with LangChain and Llama, high-scale vector databases and enterprise data platforms built natively on Amazon Web Services (AWS). His focus is turning AI capabilities into resilient, high-throughput business applications that remove real operational bottlenecks.

Areas of expertise
  • Generative & agentic AI
  • RAG & LLM integration
  • LangChain & vector databases
  • AWS cloud-native architecture
  • Microservices & API strategy
  • Modernization program delivery
  • Data governance & compliance
  • CXO & architecture review advisory

Work with our team

Bring us your toughest modernization challenge or your next big idea. You will work directly with senior consultants from day one.