Office 365 Administrator
We are seeking a skilled Office 365 Administrator to manage, maintain and optimize our Microsoft 365 environment. The ideal candidate has hands-on experience administering Office 365 applications, Exchange Online, SharePoint Online, Teams and security and compliance features, and will keep collaboration smooth, data secure and productivity high across the organization.
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Key responsibilities
- Administer and support Office 365 services including Exchange Online, SharePoint Online, Teams, OneDrive and Intune.
- Manage user accounts, licenses, groups and permissions in Azure Active Directory.
- Configure and maintain security and compliance policies (MFA, Conditional Access, DLP, MDM).
- Provide technical support and troubleshooting for Office 365 issues.
- Implement governance and best practices for data protection, backup and disaster recovery.
- Collaborate with IT teams to integrate Office 365 with other business applications.
- Monitor system health, performance and usage, and produce reports as required.
- Plan and execute migrations, upgrades and deployments.
- Track new Office 365 features and recommend adoption where useful.
- Develop user guides and documentation, and deliver training sessions.
Required skills
- Bachelor’s degree in Computer Science, Information Technology or a related field.
- 3 to 6 years of experience as an Office 365 or Microsoft 365 Administrator.
- Strong knowledge of Exchange Online, SharePoint Online, Teams, OneDrive, Intune and Azure AD.
- Hands-on PowerShell scripting for automation and administration.
- Familiarity with security and compliance features (MFA, DLP, ATP, eDiscovery).
- Strong troubleshooting skills and composure under pressure.
- Good communication and documentation skills.
Preferred qualifications
- Microsoft 365 Certified: Enterprise Administrator Expert or equivalent.
- Experience with hybrid environments (on-premises Exchange and AD integrated with Office 365).
- Knowledge of Microsoft Endpoint Manager, SCCM or related MDM tools.
- Prior Office 365 migrations, such as Exchange to Office 365 or file shares to OneDrive and SharePoint.